Showing posts with label Billing Fraud. Show all posts
Showing posts with label Billing Fraud. Show all posts

Wednesday, November 19, 2014

Privatize, privatize, privatize

November 19, 2014 Billing Fraud , Catherine Saillant 0 Comments
Poor Management Blamed For DWP Customer Billing Problems

Catherine Saillant, Nov. 18, 2014, Los Angeles Times

Quality assurance analysts warned DWP managers that additional kinks needed to be worked out, but those concerns were ignored.

"There's overwhelming evidence that we weren't ready to go live, and yet the department made the decision to go live," said Randy Howard, a senior manager, told DWP commissioners Tuesday.

Read more: www.latimes.com

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Wednesday, October 29, 2014

Fraud?

October 29, 2014 AT&T , Billing Fraud 0 Comments
FTC: AT&T Misled Customers With Unlimited Data

By Associated Press, Oct. 28, 2014, Myfoxchicago.com

WASHINGTON (AP) -- AT&T is being sued by the government over allegations it misled millions of smartphone customers about its unlimited data plans.

The Federal Trade Commission says AT&T failed to adequately disclose to customers that it would reduce data speeds if they went over a certain amount of data use in a billing cycle. The practice, known as throttling, slows down things like web browsing, GPS navigation or watching streaming videos.

Read the full story:  www.myfoxchicago.com

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