United Airlines Promised Federal Regulators That All Ticketed Passengers Are Guaranteed Seats
By IB Times,April 11, 2017
Less than three years before a passenger was forcibly removed from one of its aircrafts, United Airlines assured federal regulators that all ticketed passengers are guaranteed seats on flights. The promise was delivered infederal filingsreviewed by International Business Times.
In September 2014 comments to federal officials, the Chicago-based airline outlined its opposition to proposed rules that sought more disclosure of the fees airlines charge to customers. One of the rules at issue was designed to compel airlines to more explicitly disclose fees charged for reserving specific seats.