Saturday, March 17, 2018

Outcry Over Dead Dog Intensifies Pressure on United CEO

By Bloomberg, Mar. 15, 2018

United Airlines has managed a feat to which no company aspires -- outraging the world twice in less than a year. The death of a puppy in an overhead bin this week raises anew the question of whether the carrier’s CEO can hang onto his job.

United has sustained a series of embarrassments on Chief Executive Officer Oscar Munoz’s watch, from the tragic loss of a French bulldog on Monday to a gaffe on Tuesday that sent a Kansas-bound German shepherd to Japan. Munoz survived one of the worst corporate scandals in recent history almost a year ago, when a video captured airport officers forcibly dragging a United passenger down an airplane aisle.
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