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By MSN News, Dec, 16, 2017
TD Canada Trust has apologized to an Ontario family and released more than $846,000, hours after CBC News reported that their original bank draft had been lost by UPS.
"We understand that we've reached a resolution with our customer," bank spokeswoman Cheryl Ficker told CBC News via email.
"It's clear to us we didn't get this right along the way and that there was more we could have done to come to a resolution faster."
"We understand that we've reached a resolution with our customer," bank spokeswoman Cheryl Ficker told CBC News via email.
"It's clear to us we didn't get this right along the way and that there was more we could have done to come to a resolution faster."
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