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By Ari Rabinovitch, March 16, 2016 Yahoo
Video chats, texting and location detection may be humdrum features for today's smartphone user, but they remain a puzzle to most emergency calling systems, which are outdated and only take voice calls.
This gap in technology, which developed countries are racing to close, leads to slower response times, miscommunications and many wasted resources, often to the detriment of people calling for help.
Israel on Wednesday became the first country to launch a nationwide platform in which emergency operators can see live video, chat via text messages and determine pinpoint location outdoors and indoors.
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