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IRS' Overloaded Phone System Hung Up On Over 8M Taxpayers
WASHINGTON — The IRS’ overloaded phone system hung up on more than 8 million taxpayers this filing season as the agency cut millions of dollars from taxpayer services.
For those who weren’t disconnected, only 40 percent actually got through to a person. Many of those people had to wait on hold for more than 30 minutes.
A new staff report by Republicans on the House Ways and Means Committee says the IRS diverted millions from taxpayer services and other areas to pay for President Barack Obama’s health law.
Read the full story: www.nypost.com
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